COVID-19

With the Coronavirus (COVID-19) situation at the forefront of everyone’s concerns, we suspect that this is likely a very concerning time for you, your families, friends and colleagues. At Jonas, the well-being of our employees and customers are priorities for us; as such, we have implemented some safety measures over the coming weeks to provide a safe work environment for everyone, while also continuing to support you and your business.  

Thank you for your continued support over the years, especially in extraordinary situations such as these. As always, we wish you, your employees and their families all the best. Please be safe and remain in good health.

If you have any general concerns, please feel free to contact the account management team at  Account.Manager@jonasconstruction.com 
who are here to guide and support you.

All the Best,
The Jonas Team

UPDATE

We Are Taking Important Steps to Help Reduce the Spread of the Virus 

We are monitoring the latest updates and advice from national and international health officials, as well as our government; and adapting the recommended practices into the company. As such, Jonas employees are now working from home to practice social distancing. As changes arise on COVID-19, we will continue to provide you with updates through email and on this page.  

We Continue to Work Towards Providing You With the Best Service  

We strive to provide you with business continuity. As such, with previous experience in working from home, our teams understand the challenges that may arise, and we are working with our staff to ensure that they have what they need in order to support each other and your business. 

All general support cases should continue to be logged through Jonas Connect. 
If you have any emergencies (ie: system down), please call our support line.

Product Training

Our consultants are still available to provide virtual training to your team 
via WebEx. If your company cannot attend virtual trainings in place of 
a schedule onsite visit, please speak with your project manager about
 a modified implementation/training plan. 

MARCH 24, 2020

MARCH 13, 2020

NOTICE OF
POSTPONEMENT 

This message is to inform you that due to growing concerns regarding the spread of the Novel Coronavirus (COVID-19), and in light of the World Health Organization's announcement categorizing the virus as a pandemic, we have decided to postpone our annual customer conference, Connect 2020,  
originally scheduled for May 6th to 8th.  

We are planning on rescheduling the event for later this year,
assuming the effect of the virus subsides in North America. 

We sincerely apologize for any inconvenience our decision has caused, 
and hope it’s clear that while we’d love to see and engage with all our customers, we also need to provide our customers and staff with
a safe environment in which to learn.  

FOR CUSTOMERS WHO ALREADY REGISTERED:

We encourage you to keep your registration open for use at the postponed event, however we do understand if you would like to be refunded the amount, or cancel your registrations.

If you wish to hold your registration, 
no action is required on your part.

If you wish to cancel, please visit the conference webpage, 
click the “Already Registered” link, located below the “Register Now” button and log in with your email and confirmation code.

Once logged into the Registration Confirmation page, click on the red 'Cancel Registration' button to complete your cancellation. 

Hotel Reservation: If you have reserved a hotel room at Hotel Bonaventure, please remember to contact the hotel directly or call 1-800-267-2575 to cancel your reservation for a full refund.

In the interim, if you have any other questions or concerns, 
please reach out to Ashley Pagliaro, our Director of Account Management  at
Ashley.Pagliaro@jonasconstruction.com. 

Please note that response time may be delayed.
Please stay tuned for future communications on the matter,

The Jonas Team

MARCH 16, 2020

Take part in the conversation about Covid-19 with your peers!

We recognize that the Covid-19 Pandemic has brought in a new 
normal, one which has its uncertainties. 
With those uncertainties come questions. Questions like:

 What are construction businesses doing in response to Covid-19?
Are other businesses feeling the effects of the economy?
What are your predictions for the Construction Industry as a whole?

To address this uncertainty, we have a created a dedicated 
space in the Jonas Connect Forums where you can:

• Ask your questions, and answer others, 
• talk to other Jonas customers, and
• put your questions out there, see what your 
colleagues and competitors are saying.

At this point, the reality is that some 
businesses are simply trying to survive.

We hope this Forum provides a place for our customers to share 
their thoughts, opinions, and help each other through this 
potentially harmful economic time.We are optimistic that the 
Construction industry will get through this together.

Please click here to take part in the conversation in Jonas Connect.

Best Wishes,
Oren Falkovitz,
Marketing Manager,
Jonas Construction Software

APRIL 2, 2020

Tips for Working Remotely/From Home with Jonas 
During the COVID-19 Pandemic

With the on-going spread of Coronavirus COVID-19, many businesses
 have instructed employees to work from home/remotely. As this may 
be a change to standard business practices, we’ve compiled some 
best practices to help you mitigate any challenges encountered
 while working from home with the Jonas system.

Click here to read more.

APRIL 27, 2020

Knowledge Base articles to help 
adapt to ongoing changes

Our Support Team has been receiving a lot of great questions over the 
past few weeks, and we've compiled these articles to help you address common concerns as you adapt to the ongoing changes. 

1. Make sure your employees can help themselves and each other by giving them access to Jonas Connect. Click on this article to learn how to create new Contacts 
and Users in Connect.  Create a New Contact and User

2. Understand that there are ways to alleviate some of the financial stress by checking out these two articles. Putting AP on hold | How to make a partial payments 

3. Paying suppliers online? Here's a refresher how Direct Deposit can help.
How to create a direct deposit file

MAY 6, 2020

Knowledge Base articles to help 
adapt to ongoing changes, part 2

We've had inquiries from our customers around how you can use Jonas 
to help retrieve payroll information, specifically related to COVID-19.  
We've put together some new KB articles to help:

For our Canadian clients, in order to track wage subsidies in Jonas, we recommend using the following article: 

How to run reports related to the COVID wage subsidy? (CDN Payroll)

For our US clients, to track paid leave, we recommend using the two following articles:

How do I track paid leave relating to COVID-19? (US Payroll)

How can I track COVID-19 related sick hours in Time and Attendance? (US Payroll)